:: Gameclub ::

Player Policies

Violations and Definitions

GENERAL VIOLATIONS

Flooding/Spamming

Flooding is when a player's type messages repeatedly on screen to the point that it disrupts normal conversations between other players and gameplay as well. This can be meant to bother or harass other players or to draw useless attention to one's self.

Event Disruption

Game Masters of Gameclub Online Games run different game events daily. Players who disrupt these events (continuously messaging a GM, being in a zone they have been asked not to be in, harassing participants, etc.) will be subject to penalties.

False Reporting

Reporting false information such as presenting yourself as a hack victim to profit from this action is illegal. This also applies to giving false information about others players to get them into trouble or continuously accusing other players of non-factual information.

Harassing Game Masters and/or other Gamesoft Employees

Harassment of Game Masters or other Gamesoft Technology employees such as CSR is a punishable offense. Game Masters will issue only 1 verbal or written warning before issuing penalties to the
offending party.

Player Harassment / Swearing

Swearing are using curse words or bad words in any language that can be seen by any other player. Although we have implemented a program to filter the use of swear words during the game some
players may find ways to get around this with the use of other characters or symbols. Remember not everybody is the same. Each has their own creed, religion and personal culture and what is ok with you and your peers may not be ok for them.

Vulgarity

Vulgarity is the use of lewd and indecent words in character names, guild names and messages. This game has players of all ages and such words whether sexually implicit or not may be considered
inappropriate for them. It is also considered vulgar to use letters, numbers and symbols to create graphics that are sexually implicit.

Insulting (using sexual or racial slang)

insulting other players occurs when a player or group of players uses vulgarity or swear words against another player or party for any particular reason. It is the use of insults in order to degrade another or hurt their feelings. Some comments do not necessarily have to contain swear words to be insulting to a person. Player remarks can be hateful, degrading, racist, and very discriminatory.

Threatening other players

we do not tolerate threatening of other players with challenges that result in violent outcomes. These include fights, shooting stabbing, killing and threats to seek and beat up other players out of the game. Please keep it in-game.

Gamesoft Technology EMPLOYEE IMPERSONATION

occurs when a player pretends to be a game master or employee of Gamesoft Technology in order to extract personal information, in-game currency, or game items from another player. This is a form of scamming and will not be tolerated by game management.

ILLEGAL TRADING

Illegal Trading is when another player sells or buys Special Force or Fiesta items or accounts for money or items that exist in other games. This also includes the trading of items that represent any money value such as prepaid cards. *Gamesoft will not entertain reports and calls about illegal transactions. Trading in-game items for real money, game load, prepaid load, or any other property outside of the game is highly discouraged. Illegal trading will not be honored as a valid excuse /reason for acquiring items, if the items were reported missing, the account will be held liable for account hacking, if the item is illegal, the account will be blocked accordingly.

8.Age and Adult Content.

Gameclub sells a wide variety of content, some of which is not appropriate for children, and some
specifically geared for children. In some cases, content that is not appropriate for children has not been rated by an external rating authority; we make a good faith effort to identify unrated content that is inappropriate for children as such, but do not accept responsibility for any failure to do so. Additionally, Gameclub's standards of what content is suitable or unsuitable for children is at our sole discretion, and parents or custodians of minors should be aware that their standards of suitability may differ from our own. If, however, you feel that we have erred in our assessment of the suitability of a particular item, we invite comment and suggestion on the matter; whether or not we choose to act on such a comment or suggestion is purely at our discretion

Gameclub asks its customers to indicate whether they are over the age of 18 or not, and will not display content it deems unsuitable to minors to customers who say that they are not. However, this measure is not completely secure, and if you allow your children or wards to use this site, you understand and acknowledge this fact.

HACKING - ACCOUNT HACKING

Account hacking is accessing another characters account in order to use/sell items/SP, delete the
character, or obtain personal information about the character or about the player himself.

GAME HACKING

Third party programs are programs that are used in order to change or modify the Gameclub Online games client. This includes wall hacks, tapping hacks, speed hacks, duplicating programs, bots, key loggers (any form) and trainers that may edit game modifiers or character stats. It is illegal to advertise or distribute any third party programs inside and outside the game, as well as advertising fake websites.

BUG EXPLOITATION

Bugs in the game should always be reported to GM's or customer service as soon as they discovered. We penalize players who exploit in game bugs for personal gain. Distribution of illegal hacks and advertising the distribution of third party programs that are used to alter to give an unfair advantage or disrupt game play is a violation. This also applies to advertising these third party programs inside the game or on the forums.

RELATED ACCOUNTS

Gamesoft reserves the right to terminate an account, and any other accounts that may share the same member name, phone number, e-mail address, postal address, Internet protocol address, or credit card number.

DISCLAIMER

Regardless of the time of the violation, the current revisions will take effect. Every violation will be subjected to the current penalties and cannot be appealed. Gamesoft has the right to refuse access to confidential data unless required by law. Gamesoft has the right to amend any rule or any penalty, at any time, as needed be.

TEMPORARY PLAYER POLICIES PENALTIES
[Permanent Penalties are pending due to technical issues]

Category	Punishable offense	1st offense	2nd offense	3rd offense
Hacking and Game Abuse	Illegal use of game bug (bug exploit, glitching and router tapping)	Special Force: Decrease Rank back to Private and decrease SP back to 1 and SP gauge back to 0 Fiesta Online: 3 Day Account suspension	Special Force: Decrease Rank back to Private and decrease SP back to 1 and SP gauge back to 0 and delete all items in the inventory except Secondary weapon Fiesta Online: 7 Day Account suspension	Special Force and Fiesta Online: Permanent Account Baninventory except Secondary weapon
	Using 3rd party hack programs (wallhack, tapping programs, BOT programs)	Special Force: Decrease Rank back to Private and decrease SP back to 1 and SP gauge back to 0 Fiesta Online: 3 Day Account suspension	Special Force: Decrease Rank back to Private and decrease SP back to 1 and SP gauge back to 0 and delete all items in the inventory except Secondary weapon Fiesta Online: 7 Day Account suspension	Special Force and Fiesta Online: Permanent Account Ban
	Unfair Play activities (swapping/leeching, fixing games and kills, account hacking) that may affect rankings	Special Force: Decrease Rank back to Private Fiesta Online: 3 Day Account suspension	Special Force: Decrease Rank back to Private and decrease SP back to 1 and SP gauge back to 0 Fiesta Online: 7 Day Account suspension	Special Force: Decrease Rank back to Private and decrease SP back to 1 and SP gauge back to 0 and delete all items in the inventory except Secondary weapon Fiesta Online: Account Ban

SF Directions for game abuser punishment

Exp Reduction: Will reduce 20% of Exp and your level may drop after the reduction. (second offense = will reduce 30% of Exp)
SP Reduction: Will reduce 20% of current SP (second offense = will reduce 30% of current SP)

Code of Conduct

1. Respect: You shall treat your fellow Players, Game Masters & Customer Support Representatives, and all employees of Gamesoft with the proper courtesy. Harassment, outbursts of anger towards others, and flooding are just some acts that we shall not tolerate. Let's just all get along.
2. Security & Privacy: You are ultimately responsible for the safekeeping of your personal information, account, characters, and items. NEVER should you reveal your passwords to ANYBODY, and that includes even the GMs, CSRs, and other Gamesoft employees. You should also be vigilant when trading with other players, to avoid getting scammed. Make sure the PC you are using to connect to Gameclub Online Games is secure.
3. Integrity: Aside from the game client we make available through downloads and official installer CDs, you shall not access the game with any other software. This includes (but not limited to) CHEAT clients, HACK tools, KEYLOGGERS, and any other programs that may alter the Gameclub Online Games gaming experience.
4. Authenticity: You are who you are, and you should never misrepresent yourself. Never pretend to be another player, or worse, try to pass yourself off as an employee of Gamesoft.
5. Knowledge: Take the time to familiarize yourself with our User Agreement, Code of Conduct, and Policies. More importantly, observe and obey them. Check on our website for any updates to these topics and more. Announcements, events (both virtual and real life), and promos will be made public on these pages, so check them often. Ignorance is not an excuse.