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YOU SHOULD CAREFULLY READ THE FOLLOWING GameClub’s TERMS OF SERVICE and TwelveSky2’s PLAYER POLICIES. YOUR USE OF OUR SERVICES AND WEBSITES CONSTITUTES YOUR AGREEMENT TO THESE TERMS, CONDITIONS, AND OUR POLICIES AND NOTICES (THE “AGREEMENT”). IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, THEN YOU ARE NOT PERMITTED TO USE, CONTINUE TO USE, ACCESS, OR CONTINUE TO ACCESS OUR SERVICES AND WEBSITES.

TWELVESKY 2 PLAYER POLICIES

VIOLATION	Offense
	1st	2nd	3rd	4th
General Violations
Disruption of official in-game events and functions	Three (3) day account suspension	Five (5) day account suspension	Ten (10) day account suspension	Permanent Account Ban
Punking or harassing GameMasters or other GameClub Employees	Three (3) day account suspension	Five (5) day account suspension	Ten (10) day account suspension	Permanent Account Ban
Impersonation of GameMasters or other GameClub Employees	Permanent Account Ban
Harassment
Swearing/use of vulgar words & images towards other players	Three (3) day account suspension	Five (5) day account suspension	Ten (10) day account suspension	Permanent Account Ban
Personal threats against other players	Three (3) day account suspension	Five (5) day account suspension	Ten (10) day account suspension	Permanent Account Ban
Sexual connotation, racial slang, and Profanity	Three (3) day account suspension	Five (5) day account suspension	Ten (10) day account suspension	Permanent Account Ban
Illegal Trading
GameClub will not entertain reports for the following: Trades done using illegal items, "PHP" trades, cross server trades, Cash transactions for items and similar trades.
Trading / selling of accounts or characters	Thirty (30) days account suspension		Permanent Account Ban
Advertising sites for power-levelling, Silver and account selling	Permanent Account Ban
Announcing of scam and non-official sites	Permanent Account Ban
Hacking / Cheating / Exploitation of Bugs
Stealing of other player's accounts or items (Account Hacking)	Twenty (20) day account suspension		Permanent Account Ban
Transitory account (Stolen item/s passed through account)	Twenty (20) day account suspension		Permanent Account Ban
Using or distributing 3rd party/hack programs	Twenty (20) day account suspension and Item Wipe		Permanent Account Ban
Partying with characters using or distributing hack/cheat programs	Ten (10) day account suspension		Permanent Account Ban
Advertising websites that contain hacking/cheating programs and procedures	Thirty (30) day account suspension		Permanent Account Ban
Item Duplication/Illegal Item Generation	Permanent Account Ban
Exploiting Bugs/Glitches	Twenty (20) day account suspension and Item Wipe		Permanent Account Ban

Note:
We do not recover scammed items. Users must be vigilant when trading items in-game.

Violations and Definitions

General Violations

DISRUPTION OF EVENTS

Game Masters run different game events. Players who disrupt these events (continuously messaging a GM, being in a zone they have been asked not to be in, harassing participants, and delaying the events for invalid reasons etc.) will be subject to penalties.

FALSE REPORTS/REPEAT REPORTING

Reporting false information such as presenting yourself as a hack victim to profit from this action is illegal. This also applies to giving false information about other players to get them into trouble or continuously accusing other players of non-factual information.

PUNKING OR HARASSING GAME MASTERS OR OTHER GAMECLUB EMPLOYEES

Punking or harassment of Game Masters or other GameClub employees/staff such as CSRs, Sales Representatives is a punishable offense. Game Masters will issue only one (1) verbal warning before administering penalties to the offending party.

GAMECLUB EMPLOYEES IMPERSONATION
Impersonation occurs when a player pretends to be a Game Master or employee of GameClub in order to extract personal information or game items from another player. This is a form of scamming and will not be tolerated by the Game Management.

Player Harassment

PROFANITY

Profanity is using curse words or bad words in any language that can be seen by any other player. Although we have implemented a program to filter the use of swear words during the game some players may find ways to get around this with the use of other characters or symbols. Remember not everybody is the same. Each has their own creed, religion and personal culture and what is ok with you and your peers may not be ok for them.

INSULTS/ RACIAL SLURS/ SEXUAL COMMENTS

Insulting other players occurs when a player or group of players use vulgarity or swear words against another player or party for any particular reason. It is the use of insults in order to degrade another or hurt their feelings. Some comments do not necessarily have to contain swear words to be insulting to a person. Player remarks can be hateful, degrading, racist, and very discriminatory.

REAL-LIFE THREATS

We do not tolerate threatening of other players with real-life challenges that result in violent outcomes. These include fights, shooting stabbing, killing and threats to seek and beat up other players out of the game. Please keep it in-game and settle it in the PVP areas.

ILLEGAL TRADING
GameClub will not entertain any kind of reports about illegal transactions.
1. Trading in-game items for PHP (real money trade), eCoins, or any other property outside of the game is highly discouraged. Illegal trading will not be honored as a valid excuse /reason for acquiring items. If the items were reported missing, the account will be held liable for account hacking, if the item is illegal, the account will be blocked accordingly.
2. Game Masters will issue only one (1) verbal warning before issuing penalties to the offending party.

Hacking

ACCOUNT HACKING

Account hacking is accessing another user's account in order to take items, delete the character, alter stats, or obtain personal information about the character or about the player himself without the knowledge or authorization from the user.

HACKING USING THIRD PARTY PROGRAMS

Third party programs are programs that are used in order to change or modify the TwelveSky2 client. This include but not limited to memory/value editing, wall hacks, speed hacks, duplicating programs, bots or trainers that may edit game modifiers or character stats. It is illegal to advertise or distribute any third party programs and fake websites inside and outside the game.

BUG EXPLOITATION

Bugs in the game should always be reported to the GMs or Customer Service as soon as it is discovered. We penalize players who exploit in game bugs for personal gain. Distribution of illegal hacks and advertising the distribution of third party programs that are used to alter to give an unfair advantage or disrupt game play is a violation. This also applies to advertising these third party programs inside the game or on the forums.

ITEM DUPLICATION/ILLEGAL ITEM GENERATION
1. Primary Duper (item was duplicated using this account) will bring about a permanent ban plus an item wipe.
2. Primary Recipient (duped items were passed primarily to this account) will bring about a permanent ban plus an item wipe.
3. Transitory Recipient (duped items were passed by primary recipient to this account) will bring about a 20-day ban plus a dupe item wipe for the first offense. For the second offense, the transitory recipient will be permanently banned and all items will be wiped.

Additional Notes:
All mule and/or dummy accounts (accounts with the highest character of only level 50 and below) caught in possession of duped items will be permanently banned and item wiped.

DISCLAIMER
Regardless of the time of the violation, the current revisions will take effect. Every violation will be subjected to the current penalties and cannot be appealed. GameClub has the right to refuse access to confidential data unless required by the Constitution.